Get in touch with Enterprise Kenya
Our team is here to help. Whether you have a question about our services, need assistance with an application, or want to escalate a concern, we are ready to support you.
Contact channels
Phone
+254 20 271 2600
+254 711 200 000
Mon – Fri, 8 am – 5 pm EAT
info@enterprisekenya.go.ke
support@enterprisekenya.go.ke
Response within 2 working days
Online
Help Centre: /help
Self-service portal
Available 24 / 7
Office locations
Send us a message
Fill in the form below and we will aim to respond within 2 working days.
Escalation guidance
If you are not satisfied with our response, you can escalate your concern to the Director General's Office at dg@enterprisekenya.go.ke. For regulatory complaints, you may also contact the Ministry of Trade and Investment.
Working hours: Monday to Friday, 8:00 am – 5:00 pm EAT (Nairobi) · 9:00 am – 4:00 pm (Mombasa)